FAQ

We ship worldwide via United States Postal Service. On average, USPS takes 3-7 days for domestic first class packages, and 2-3 days for priority packages.

Delivery times

USA: 5–15 business days
International: 7–30 business days

Cacellations 

I can cancel your order if it has not been shipped yet, please contact me.

Please read the item descriptions carefully! I do not offer refunds or exchanges, but I will gladly fix any error made on my part.

 Standard Grade:

Free of major defects but *may* exhibit minor imperfections such as:
Tiny stray glitter specs
Superficial tiny bubble in enamel or epoxy coating
Imperfections in the metal on the sides or back of the pin
Superficial scratches to metal surfaces
Superficial paint drops or spreading into other enamel
Slightly lower fills in minor areas
Other imperfections that are only visible upon extremely close-up inspection and/or when light hits the pin at a specific angle

Seconds Grade:

These pins will have multiple or MAJOR defects of the types noted above and other issues such as:
Peeling enamel or missing enamel
Wrong color enamel
Heavy scratching on enamel or metal plating

Tarnish of metal plating
Other unexpected problems

Pin Pre Orders

If you purchase a pre-order pin, please expect to wait at least 4–6 weeks. There is a risk that it could take longer if there are delays/issues out of my control. I will make sure to notify all customers if any issues arise. If you wish for your in stock items to be shipped ASAP, please check them out separately.